Clear Writing for a Complex World

How to Use Data the Right Way in Sales

July 19, 2016 | By Nancy Breuer

If you’re a numbers person, you may believe that numbers speak for themselves—they’re crystal clear and sparkling, right? Yet numbers, especially statistics, turn out to be surprisingly ambiguous,...

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Tired of Rewriting Your Team’s Work? Read This!

July 07, 2016 | By Karin Anell

Here we go again: you’ve spent a lot of money and time training your team in basic communication skills. You still find yourself endlessly reviewing and correcting their work. Your expenses on...

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How to Drive Action Through Your Writing

June 28, 2016 | By Adam Halwitz

How many of your e-mails do you read—really read? And of those, how many inspire real action? Lots are unwanted. Lots are long. The subject line helps you figure out which to trash, and the first...

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For Effective Sales E-mails, Write Subject Lines That Pop

June 22, 2016 | By Karin Anell

E-mail marketing—it’s easy, right? With the click of a button you can reach an infinite number of prospects. The crux, of course, is not getting information out there: it is making sure your stuff is...

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3 Industries That Most Need Business Writing Training Workshops

June 07, 2016 | By Nancy Breuer

Would you understand what this writer meant in response to your query to a software company?

The Desktop Bios is a little different from F10 to get into the BIOS screen, for laptops... hit the BLUE...

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Do Your E-mails Reflect the Quality of Your Customer Service?

May 25, 2016 | By Adam Halwitz

Thorough, helpful, readable writing can help your business earn customers’ loyalty and trust. In customer support e-mails, your team’s writing is more important than ever. People who have a service...

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Your Secret Weapon for More Revenue: Proposal Writing Training

May 19, 2016 | By Nancy Breuer

A few decades ago, some business proposals were mere formalities. The client and the proposer knew each other, they had worked together before, and a conversation plus a handshake sealed the deal....

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One Proven Way to Strengthen Your Customer Relationships

May 10, 2016 | By Karin Anell

We all know it’s more expensive to acquire new customers than to keep existing ones. Yet too many businesses grow complacent and miss a daily opportunity to grow and deepen customer relationships....

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The Key to Persuading Your Reader: Logic!

May 05, 2016 | By Marijo Barry

Eric had a strong case for why his company’s cloud-based CRM software was the right solution for his prospect. He’d elicited key pain points that he knew the software addressed, like the need for...

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3 Ways You Can Save With In-House Writing Training

April 26, 2016 | By Adam Halwitz

As a team leader, you shouldn’t be spending hours correcting your people’s writing—and you don’t need to. Piling on edits may improve a single document, but the cost in your time and effort is high....

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“Of all the vendors I use, I know I can count on Better Communications to send me super instructors. They are the only firm where I don’t require a meeting with a new instructor. They’re always top notch.”

– Linda, former Director of Training, Bank of New England/Fleet Bank

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